Ordering

  • How do I contact you if I can't find the answer to my question?

    You can contact us any time by emailing customerservice@directcomputers.co.uk or leaving us a message on our live chat if we're online you can speak to one of our team instantly. Alternatively, you can call us on 0114 296 0035 with any questions you have regarding wanting to place an order, updat...
  • How do i make changes to an order I've already placed?

    If you would like to change your order and it hasn’t yet been dispatched please email customerservice@directcomputers.co.uk or leave us a message on Live Chat. If your order has already shipped then we cannot make changes to the order.
  • What if I want to speak to someone?

    We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 24 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday.
  • What payment methods do you accept?

    We accept all major debit and credit cards including AMEX, PayPal, Clearpay, Klarna Credit, Amazon Pay, Google Pay or Bank Transfer. Your payments are processed safely and kept secure at all times.